A few years ago, I was working in a clothing store. It was kind of quiet, just a few people browsing. Suddenly, a lady walked past me and I caught a whiff of her perfume; it was unusual, not the type women usually wear, but I thought it was nice.
Without thinking much of it, I complimented her on the fragrance. She was surprised but very pleased, and told me why:
“You see, my husband died a few years ago. I packed most of his things, but I always kept his Daniel Hechter fragrance in the bathroom cupboard. Today, I wanted a change from the Chanel no.5 I always wear. I was thinking about him, and I tried it on. It means a lot that you noticed it just now.”
That simple, sincere compliment made that woman’s day in a way I could have never predicted. And in turn, her story and gratitude made mine. It still pops up in my mind from time to time, and to me it’s such a beautiful reminder of the effect compliments can have.
Compliments are a great tool to connect to others. And you can easily teach yourself to use them more often.
Making a connection
Compliments are a great tool to connect to others. And you can easily teach yourself to use them more often:
- Make it your goal to pay someone a compliment every day (or every week if you don’t get out much)
- Say things you actually mean: don’t tell someone “great hat” if you think it’s ugly. Just don’t.
- Be specific: “Good job!” is always nice to hear, but “You fixed that problem very fast, I’m impressed!” is way more powerful.
PeopleSignals®: sensing – connecting – leading
Connecting to other people is one of the pillars of the PeopleSignals® Action Model that we use in our Advisor and Trainer/Master courses. This model consists of all the skills you need to become a successul advisor for the farmer and get people moving.
Get trained in PeopleSignals® with our video courses, or sign up for our Open Master Training and become a licensed CowSignals® advisor and trainer.